
Technical Account Management (TAM) Services
SparkPost’s Premium and Enterprise plans include enhanced support to provide our enterprise customers with proactive, professional service that is unmatched in the business. SparkPost’s Technical …
Learn How SparkPost’s Solution Delivers More for Service Providers
Software as a service? It’s a done deal. Service providers are the backbone of today’s cloud economy. That’s why we developed SparkPost for Service Providers to meet the strategic and operational needs of these modern businesses.
Combined with our Premium or Enterprise service levels, SparkPost for Service Providers is a comprehensive service offering that includes burst capacity and uptime guarantees; a dedicated Technical Account Manager; full-service deliverability and ISP relationship management; and key features such as subaccounts, provisioning automation, and compliance tools.
Service providers know email is integral to the value they deliver. It’s what drives customer engagement and growth, and it’s key to functional capabilities like notifications and workflow.
But retaining internal responsibility for email infrastructure and delivery offers service providers little strategic advantage. Instead, operating end-to-end email delivery remains a resource-intensive function, with demanding human and infrastructural costs.
In fact, independent research shows sending email from on-premises infrastructure costs service providers 25% more than cloud email delivery. In absolute terms, cloud email delivery will save a service provider $100,000 annually for every 1 billion messages sent (Relevancy Group, 2017). Consider the technical and business burdens of maintaining in-house email infrastructure:
Costs like these make clear why the fastest-growing service providers have turned instead to SparkPost’s cloud solution for service providers. We developed SparkPost for Service Providers to help service providers invest in growth and competitive differentiation, not infrastructure.
These challenges are why we built SparkPost for Service Providers, a solution specifically designed to meet the demanding requirements of this market. Leading service providers already are achieving growth and strategic benefit from the cloud and SparkPost’s email delivery service. And they’re delivering more for their customers.
Consider the advantages SparkPost for Service Providers offers over less-capable alternatives:
Service providers know and trust SparkPost—and our decade of experience building the world’s best-performing email infrastructure. Our Momentum MTA already underpins the operations of the world’s highest volume email senders and ESPs. Now, SparkPost for Service Providers delivers that unmatched performance with the operational flexibility, strategic advantage, and bottom-line benefits of the cloud.
But more than technology, our business is aligned with that of other service providers. SparkPost builds infrastructure to power service providers’ success, and email delivery is what we do—period. We’re not pushing half-baked marketing applications in the hope of competing with our friends. Supporting our customers’ and partners’ growth is the bedrock of our business.
SparkPost for Service Providers allow service providers to invest in the unique value they provide to customers. These aren’t just empty promises. Research shows service providers and their customers together realize $3 million in upside annually for every billion messages moved to the cloud (Relevancy Group, 2017).
Isn’t it time you started investing in growth—not infrastructure? Contact us today and learn how SparkPost for Service Providers delivers more, so service providers can do more.
Learn about SparkPost’s industry expertise and how we help service providers do more.
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Hosting email infrastructure and delivery offers email service providers (ESPs) little strategic advantage. Instead, operating end-to-end email delivery remains a resource-intensive function, with demanding …